Apple Products

•     All deposits and pre-orders are strictly non-refundable and non-exchangeable.

•     Product cosmetic imperfections and/or defects are not eligible for exchange or refund. 

•     Any hardware defects or issues encountered should be addressed with the respective Apple Authorised Service Providers for a device assessment and any repair or replacement services.

•     Techmo is not liable for any service and/or admin charges charged by the respective Apple Authorised Service Provider.

Return Requirements
Please contact us within 24 Hrs of receipt of the item with your order number and details about the product you would like to return.

Do ensure that your item(s) fulfils the conditions below:
•    The item(s) must be in new, unused, unaltered and unworn condition
•    The item(s) must be in its original state and packaging with the original product tags attached (including manuals, warranty cards, certificate of authenticity) and free gifts received with it (if any)

Returns/ refunds will only be processed once the item(s) has been received and checked by us. Should the returned item not meet the above requirements, we reserve the right to reject the return and any request for a refund.

Incorrect item

If you received the wrong product, please Contact us on +9607773648 / +9609998404

Returned item(s) must be in its original brand new condition and original packaging with the original tags.Item(s) that show signs of wear are not eligible for exchange or return.

Techmo pvt ltd reserves the right to inspect the condition of the item(s) prior to any exchange or return. Should there be any dispute, Techmo's decision will be final.

Damaged item (Exchange)

If you received a faulty product, please Contact us on +9607773648 / +9609998404 Exchange is only applicable if the item(s) received is not in satisfactory condition. Apple products still under warranty have to be referred to an Apple Service Provider. The faulty product (non-Apple) will be replaced with the exact same model and variant unless there are no available stocks. In which case, we will consider it on a case-by-case basis to replace with a different model or variant at your written agreement.

Techmo Pvt Ltd reserves the right to inspect the condition of the item(s) prior to any exchange or return. Techmo may also at times require the customer to approach the supplier directly for this inspection in the event that we are not able to adequately assess the product. Should there be any dispute, Techmo’s decision will be final.

Returned item(s) must be in its original brand new condition and original packaging with the original tags and tickets. Item(s) that show signs of wear are not eligible for exchange or return. In the event that the faulty item is a Third Party product, customers may be advised to approach principal supplier for the exchange.